Trained to meet user expectations by ensuring the availability of existing IT infrastructure. Able to account for the IT needs of the company and support the digital transformation of IT departments, while maintaining employability. Acquire the skills to manage IT assets, respond to incidents, develop the company's presence on the Web, organize their own professional development while integrating into teams to complete projects.
Works on cybersecurity and risk analysis for companies, taking into account technical, organizational and legal aspects. Acquires skills in data protection and corporate digital identity, and in insuring the safety of equipments and users. Participate in insuring the security of an application and its development.
Participates in the design, development, deployment and maintenance of the software components of an application (Web, mobile, client...). Acquires skills in the design and development of an application, and its maintenance, as well as in databases, digital data management and version management (git).
Keep track of existing situations and gather information on a system's operation and equipment characteristics..
Plan interventions, carry out the hardware or software integration of a piece of equipment, carry out the tests required to validate the operation of the equipment, prepare the action plan and then draw up all or part of the implementation and wiring plan.
Install and configure system components and check it's functional, carry out remote pre-diagnosis, ensure a given system and their power supply are functional, ensure the smooth operation of interacting hardware and software, analyze and interpret operating indicators and draw up a diagnosis, carry out the intervention.
Update service logs, communicate during service calls, identify and highlight customer needs, fill in the acceptance report or service order, manage material batches, service time and resources..
